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The company didn’t help its case by immediately blaming the breaches on “careless use” rather than working to tighten its security in any meaningful way. In 20, TeamViewer users reported having their bank accounts emptied by hackers, starting a backlash against this still-popular tool.

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Choosing Software Like TeamViewerĪfter enjoying a few years as the remote management software for MSPs, a revolt against TeamViewer is beginning to take shape. Dameware simply offers more features and ease of use around controlling and monitoring devices remotely than any other item on the list, and provides greater security than TeamViewer is apparently able to furnish its users. That last option is what I would recommend to most IT or MSP folks looking for a comprehensive solution for remote management. I’ve evaluated a total of nine different software solutions that could potentially replace TeamViewer as a remote management tool for managed service providers: Mikogo, Splashtop, Chrome Remote Desktop,, VNC Connect, Webex Meetings, LogMeIn Pro, DWService, and the Dameware ® Remote Support and Dameware Remote Everywhere solutions. There are plenty of top TeamViewer alternatives available to them, and I think many of them are similar or even superior to TeamViewer in at least one crucial category of value.

Though TeamViewer is still a very useful solution with plenty of helpful functionalities, it’s in the best interest of any IT team to consider all the options at their disposal. TeamViewer long enjoyed the advantage of being the primary remote management software solution in IT, but complaints about the high price point and a series of worrisome hacks have left many seeking out alternatives.

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